Accelerate Your Career with Emotional Intelligence

As managers and service providers, our success largely depends on our ability to deal effectively with our emotions in the workplace. The pace of change is increasing, and our workplaces are making greater demands on our cognitive, emotional, and physical resources. Amid this emotional intelligence will continue to emerge, not as something "nice" to have, but as an increasingly important set of "must-have" skills. Emotional Intelligence strategies combined with native intelligence increase our ability to successfully manage the constant challenges from customers and our business associates. 

This course will provide you with the opportunity to identify your own challenges in maintaining positive environments and collaborative relationships as well as overcoming resistance and negativity. Participants will explore tools, techniques, skills and perceptions to perform their roles and manage their emotions with confidence and positive results.

Who should attend?

Senior team members, supervisors and managers who want to improve their personal and professional lives and individuals who wish to gain a deeper knowledge of managing their emotions and live a healthier life so they become more productive at work and at life.

Outcome

• Gain an insight into emotional intelligence, what it is and how you can use it

• A model to guide your responses to difficult and challenging situations

• Recognize emotions in others, responding to those emotions in order to inspire high performance

• Self-motivation and job satisfaction as factors that contribute to high performance

• Manage and Adapt Emotional Behaviors That Impact Leadership in a Variety of Workplace Situations

•  Integrate Empathy to Promote Strong Relationships

• Implement Emotionally Intelligent Motivational Skills to Achieve Team Results

• Understood the consequences of behaviour and weigh decisions before action

So what's next? Let's meet on the course and make your career more efficient.